Privacy Policy

EFFECTIVE DATE : 16/04/2024

Introduction

This Privacy Policy outlines how Hoffera Trading Enterprises LLP ("we," "our," or "us") collects, uses, discloses, and protects your information when you use our website. Your privacy is important to us, and we are committed to ensuring that your personal information remains secure and confidential.

Information We Collect

We may collect the following types of information from our Customer

Personal Information: This includes your name, email address, contact details, billing information, and any other details you provide to us directly.

Non-Personal Information: This includes your IP address, browser type, operating system, device information, and anonymized usage data.

How We Use Your Information

The information we collect may be used for the following purposes:

1 .To provide, maintain, and improve our services and website functionality.

2 .To personalize your experience and deliver tailored content.

3. To communicate with you regarding service updates, promotional offers, and newsletters.

4. To respond to inquiries and provide customer support.

5. To comply with legal and regulatory requirements.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can manage cookie preferences through your browser settings.

Sharing Your information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

1. With service providers assisting us in website operations and service delivery.

2. When required by law, such as responding to legal processes or government requests.

3. To protect our rights, safety, or property and enforce our policies.

Security

We implement a variety of technical, administrative, and physical security measures to safeguard your personal information from unauthorized access, alteration, or disclosure. Despite our efforts, no method of data transmission or storage can be guaranteed 100% secure.

Your Rights

You have the right to:

1. Access the personal information we hold about you.

2. Request corrections to any inaccuracies.

3. Request deletion of your personal information where legally permissible.

4.Object to certain processing activities.

5. Withdraw consent for data processing where applicable.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We encourage you to review this page regularly to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at contact@hoffera.com.